1. Introduction

Welcome to Grateful Minds.

These Terms and Conditions (“Terms”) govern your use of the Grateful Minds website (https://grateful-minds.com), all associated subdomains, and participation in any services, offerings, programs, or products delivered by Grateful Minds (“we,” “us,” “our”), owned and operated by Alena Booth.

By accessing this website, booking or purchasing services, or engaging with our offerings, you confirm that you have read, understood, and agreed to these Terms in full.
If you do not agree to these Terms, you must not use this website or our services.

2. Scope of Services

Grateful Minds provides:

• Online and in-person mindfulness courses, MBSR training, workshops, seminars, yoga sessions, meditation sessions, breathwork, Reiki, and retreats.

• Downloadable and digital content (e.g., guided audios, pre-recorded courses, written materials).

• Physical products fulfilled through third-party print-on-demand suppliers.

• Ayurvedic self-assessment tools and educational content.

• Facilitation of third-party Ayurvedic consultations and retreat bookings (explained in detail below).

• Affiliate marketing through our blog, website, and social media.

2A. Ayurvedic Consultations, Booking Facilitation & Third-Party Providers

Grateful Minds may act as an intermediary, facilitator, or booking agent for Ayurvedic consultations, Ayurvedic doctors, Ayurveda clinics, hospitals, and treatment centres (“Third-Party Providers”), including:

• Online or video consultations with Ayurvedic doctors in India or elsewhere

• Purchase of Ayurvedic herbs, supplements, or prescribed products

• Booking and coordination of Panchakarma or residential treatments abroad

• Communication of availability, pricing, and logistics

You acknowledge and agree that:

1. Grateful Minds is not a medical provider, clinic, or healthcare service.

2. Ayurvedic services are delivered exclusively by Third-Party Providers.

3. Ayurvedic doctors are traditional medicine practitioners, not UK-licensed medical professionals.

4. All health decisions, diagnosis, prescriptions, herbal formulations, and treatment plans are provided solely by the Third-Party Provider.

5. Grateful Minds provides administrative and facilitation services only.

Grateful Minds does not:

• Guarantee treatment outcomes

• Provide medical advice

• Supervise or monitor clinical procedures

• Assume liability for the actions, omissions, or services of Third-Party Providers

Participants must consult their GP or appropriate licensed medical professional before following any Ayurvedic recommendation.

3. Bookings, Payments & Refunds

3.1 Courses, Workshops & Retreats (Grateful Minds)

Full payment is required prior to the start date unless otherwise stated.

Refund policy:

• 100% refund — cancellations made 3+ weeks before start date

• 50% refund — cancellations made 3 to 1 week before start date

• 25% refund — cancellations made 1 week to 3 days before start date

• No refund — cancellations made within 3 days of start date

Refund requests outside these timelines may be considered at our discretion but are not guaranteed.

3.2 Digital Products

• Most digital downloads are free.

• Paid pre-recorded courses come with a 14-day satisfaction guarantee.

• Refunds are not available once digital content has been downloaded or consumed after this period.

3.3 Physical Products

Physical items (e.g., apparel, mugs) are produced and shipped by third-party print-on-demand suppliers.

Returns and replacements follow the policies of those providers.
Grateful Minds is not responsible for delays or fulfilment issues originating from third-party suppliers.

3A. Payments, Commissions & Financial Relationships (Ayurvedic Services)

You acknowledge and agree that:

• Grateful Minds may receive a commission, facilitation fee, affiliate fee, or percentage from Third-Party Providers for:

  • Ayurvedic consultations

  • Herbal prescriptions or product orders

  • Panchakarma bookings

  • In-person residential treatments

• These commissions do not increase the price you pay unless explicitly stated.

• For Panchakarma bookings, payment may be:

  • Made directly to Grateful Minds, who will then settle the invoice with the clinic, OR

  • Made directly to the clinic (depending on the arrangement).

Currency exchange fluctuations, bank fees, and transfer delays are the responsibility of the client.

4. Delivery of Services

• Online sessions are delivered via Zoom or similar platforms.

• In-person sessions specify location and logistical details at booking.

• Confirmation emails are issued upon booking.

• We strive to respond to enquiries within 48 hours.

5. Disclaimers & Participant Responsibility

All Grateful Minds services, including Ayurvedic educational tools, are for wellness and educational purposes only.

They do not substitute medical diagnosis, medical treatment, or professional healthcare guidance.

Participants agree to:

• Take full responsibility for their own physical and mental health

• Seek medical clearance prior to beginning any program, especially if pregnant, breastfeeding, or living with a medical condition

• Notify us of any injuries or conditions that may impact participation

5A. Ayurvedic Consultation, Herbal Products & Panchakarma Disclaimer

By participating in any Ayurvedic service facilitated by Grateful Minds, you acknowledge:

• Ayurvedic treatments are traditional holistic practices, not regulated medicine in the UK/EU.

• Herbs and detox protocols may cause interactions or side effects.

• You are responsible for consulting your GP or medical specialist prior to consuming Ayurvedic products or undergoing Panchakarma.

• Grateful Minds is not responsible for:

  • Reactions to herbs

  • Miscommunications between you and the Ayurvedic doctor

  • Clinical outcomes

  • Treatment effects

  • Lifestyle recommendations provided by Third-Party Providers

Grateful Minds does not warrant or guarantee any health improvement or therapeutic result.

6. Intellectual Property

All Grateful Minds content—including audio, video, written materials, branding, structure, teachings, digital downloads, and graphics—is protected by copyright.

You may not:

• Copy, distribute, share, republish, resell, sublicense, or reproduce any content

• Use materials for commercial purposes

• Share materials publicly without express written permission

Personal use only.

7. Affiliate Links

Our website and channels may include affiliate links.
We may earn a commission at no extra cost to you.

We only promote products and services genuinely aligned with our values.

8. Cookies

We use cookies for website functionality, analytics, and personalisation.
By using our website, you consent to our cookie use in accordance with our Cookie Policy.

9. License

You may access materials for personal use only, subject to restrictions stated herein.

You must not:

• Republish, sell, rent, or redistribute content

• Duplicate website materials

• Infringe upon intellectual property rights

10. User-Generated Content

Users may share comments or content on certain pages.

You agree that:

• You own rights to any content you post

• Your content does not violate intellectual property, defamation, or moral rights

• Grateful Minds may display, edit, or remove your comments

Grateful Minds is not liable for user-generated content.

11. Hyperlinking to Our Website

Certain organisations may link to our site without prior approval (e.g., government agencies, search engines, news organisations).

Others may request permission by contacting us at alena@grateful-minds.com.

12. Content Liability

We are not responsible for content that appears on external websites linking to us.
You agree to indemnify us against claims arising from your website.

13. Reservation of Rights

We may request removal of links or amend these Terms at any time.

Continued use constitutes acceptance.

14. Removal of Links

If any link on our site is offensive or inappropriate, you may notify us.
We will consider requests but are not obligated to remove links.

14A. Liability for Third-Party Providers

You acknowledge that:

• All Ayurvedic doctors, clinics, retreat centers, and treatment providers operate independently.

• Grateful Minds is not responsible for:

  • Clinical care, treatments, or prescriptions

  • Availability, cancellations, or changes of Third-Party Providers

  • Errors, negligence, misconduct, or omissions of Third-Party Providers

  • Travel arrangements, safety, facilities, or local conditions

Any claims, disputes, refund requests, or complaints regarding Ayurvedic treatment must be directed to the relevant clinic.

Grateful Minds’ liability for facilitated services is strictly limited to the amount paid to Grateful Minds for facilitation, not the treatment.

14B. Travel, Visas & Insurance (Panchakarma Participants)

You are responsible for:

• Obtaining visas, passports, permits, vaccinations

• Purchasing adequate travel and medical insurance

• Ensuring you meet all entry, health, and travel requirements

• Transportation to/from the Ayurvedic facility

Grateful Minds is not responsible for:

• Flight cancellations or delays

• Visa denials

• Medical emergencies or hospitalisation abroad

• Costs arising from injury, illness, or travel disruptions

We strongly recommend purchasing:

• Medical travel insurance

• Cancellation insurance

• Insurance covering treatment complications (where available)

15. Limitation of Liability

To the fullest extent permitted by law, Grateful Minds disclaims all warranties, representations, and liabilities relating to the website, services, and use thereof.

Nothing in this clause limits liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Liability that cannot lawfully be excluded

16. Governing Law

These Terms are governed by the laws of the United Kingdom.
If services are delivered from Bulgaria, EU law may additionally apply.

Any disputes shall be subject to the exclusive jurisdiction of the courts of the UK and, where applicable, Bulgaria/EU.

17. Changes to These Terms

We may update these Terms at any time.
The most recent version will always be posted on the website.

Continued use of the site constitutes acceptance of updated Terms.

18. Contact Us

For questions regarding these Terms:

Alena Booth
Email: alena@grateful-minds.com
Website: https://grateful-minds.com

Terms and conditions

Last Updated: 3/11/2025